Privacy Policy

CANATA Co., Ltd. (hereinafter referred to as “the Company”) has established the following privacy policy, developed a framework for protecting personal information, and promotes the protection of personal information by ensuring that all employees understand the importance of personal information protection and are fully committed to implementing appropriate measures.

Management of Personal Information

The Company maintains customers’ personal information accurately and up to date. To prevent unauthorized access to, loss, damage, alteration, or disclosure of personal information, the Company implements necessary measures, including maintaining security systems, establishing appropriate management structures, and providing thorough employee training, thereby ensuring the strict and secure management of personal information.

Purpose of Use of Personal Information

Personal information received from customers will be used to contact customers, provide information about the Company’s services and operations, and respond to inquiries, including through email and the delivery of documents.

Purpose of Use of Personal Information

The Company appropriately manages personal information received from customers and will not disclose such information to any third party except in the following circumstances:
When the customer has given consent
When disclosure is necessary to a contractor engaged by the Company to provide services requested by the customer
When disclosure is required by applicable laws and regulations

Security Measures for Personal Information

The Company implements comprehensive security measures to ensure the accuracy and security of personal information.

Requests for Disclosure of Personal Information

If a customer wishes to inquire about, correct, or delete their personal information, the Company will respond to the request after verifying the customer’s identity.

Compliance with Laws and Regulations and Policy Review

The Company complies with Japanese laws and regulations, as well as other applicable standards, concerning the personal information it holds. The Company also reviews this policy as necessary and strives to continually improve its contents.